TECHNOLOGY & SECURITY
What are the minimum system requirements for Futures Trading?
Please click here to learn more of the available platform.
What should I do if my PC / system is down and I need to place orders?
You can place your orders through your Future Broker's Representative or contact our Night Desk at 603 9200 6033.
I was disconnected from the internet in the middle of a transaction. What do I do next?
Please check the Order Status in your trading platform, or alternatively contact your Futures Broker’s Representative for assistance.
What should I do if I forget my login username or password?
Please contact us at 03 - 2330 8900 to reset your password.
What happens if I fail to log in after a few attempts?
Your User ID and Password will be blocked after 3 unsuccessful log-on attempts. To reset your password, please contact us at 03 2330 8900.
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