In line with Bank Negara official requirements for lodgement of customer complaint, we provide these steps to guide you on how you can file your complaint. Click HERE.
Complaints Lodgement Process
At RHB Banking Group, we believe in providing the highest level of service to our valued customers. In doing so we appreciate your feedback that will help us improve our service standards. If you have any complaints you may contact us through any of the following channels:
Via the Complaints Form which is available at any RHBIB branches. You may request the Form from the Branch Head of Operations or Head of Branch
