FAQs: Trading Platform

Click here to find out more information on the trading platform we provide.

You can download and install the Futures trading application software here. Please contact your Futures Broker’s Representative for further assistance on the trading platform.

Yes, Futures price quotes are all live feeds that are updated in real time.

Access to the trading screen is only available when you log-in using your Login Username and Password. Therefore, it is important that you DO NOT reveal your user details to anyone or allow another party to trade on your behalf. You must also remember to log-out after each session.

Yes, as long as you have internet access and the minimum system requirements are met.

The trading hours of the respective futures contracts would determine the time you can key in your orders. Please contact your Futures Broker’s Representative or visit the respective exchanges’ websites for more information on the trading hours.

All day orders submitted are only valid for one day/session. Orders which are not executed will be cancelled automatically at the end of each trading day/session.

Yes, order validity changes to GTC (Good till cancel) and GTD (Good till date) will allow order to continue working after the day trading session. All RHB Investment Bank Futures Trading Platforms can perform GTC and GTD orders.

No, you can only increase your position limit during normal office hours.

You can check your order status at the order log / status of the online trading platform. A contract note will be sent to you via normal mail or email on the following trading day.

There is no membership fee or charges incurred to use the Futures Online Trading service. However, you may need to fulfill a certain trading volume criteria depending on the trading platform you choose.

Please check our latest foreign futures products here. You may also contact your respective Futures Broker’s Representative (FBR) for further information.